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Jackpot City Casino is a well-established gambling platform, with 20 years in the industry and a positive reputation. It prides itself on providing players with high-quality casino games, responsive customer support and uncompromising security measures.
The site acquired a licence from iGaming Ontario in 2022 when the province’s regulated iGaming market was launched. Naturally, it’s been a hit in the region, not just for its premium mobile-friendly games library, largely powered by Microgaming, but for its dedication to security and game fairness. Its random number generator (RNG) games undergo regular testing by external auditor eCOGRA and it has a wealth of responsible gambling resources and tools on the site.
Jackpot City Casino Ontario is one of our favourite spots for legal online gambling, but let’s first delve deeper into its main features so you can make up your own mind.
| 🇨🇦 Jackpot City Casino | Visit now |
| 🎰 Number of games | 700+ |
| ％ Payout percentage | 97% |
| 🕐 Payout time | 1-3 days |
Casino operatorDigimedia Limited Casinos
HeadquartersLa Corvee House, La Corvee Alderney GY9 3TQ, Guernsey
Founded1998
Phone support +44 800-917-8547
Email support complaints@playersupportcenter.com
9.5
Jackpot City Ontario offers a curated selection of the most popular casino games in Canada, ensuring there's something for every taste. To access the complete games library, you’ll first need to register. Once you’ve got your Jackpot City Ontario login, you can browse over 400 slots and table games, which you can play for free or for real money.
Microgaming is the main provider of the slots at Jackpot City Casino Ontario. You can pick from over 300 exciting games, such as Immortal Romance, Thunderstruck II and 9 Masks of Fire, all of which have RTPs above 96%. You'll also find 20+ slots with progressive jackpots that go up to $44 million! Best of all, the sophisticated mobile platform means you can continue the fun wherever you are.
The table game lobby covers 50+ variations of Microgaming's roulette, baccarat, and blackjack titles, alongside a dedicated category of 20+ Jackpot City poker games. You can play almost all table games in demo mode, including the Roulette Mega Moolah, which features Microgaming’s iconic progressive jackpot.
Jackpot City Ontario boasts over 100 live dealer games from On Air and Pragmatic Play. The games load within seconds, and the live stream is stable, regardless of the game you play—roulette, baccarat, or blackjack. Want some recommendations? Our team are big fans of Sweet Bonanza Candy Land and Mega Wheel, both energetic games with big prize potential.
Jackpot City Ontario offers almost all its games in free-to-play mode, which you can access if you’re a registered member. This will allow you to test the games before investing real money – a great option for beginners and casual players. However, this rule doesn't apply to live dealer games.
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9.7
Our Jackpot City Casino Ontario review wouldn’t be complete without a decent analysis of the mobile gaming experience. We’ll let you know straight up that it’s pretty faultless! All the games, including live dealer titles, have been optimized for mobile and run on HTML5 software, meaning clearer graphics, faster loading times and no extra downloads.
You can access Jackpot City Ontario on both Android and iOS devices from your mobile’s web browser or you can download the dedicated Jackpot City Casino app from the respective app stores.
The app is particularly unique in that it gives you the option to switch between two versions—Lite and Premium. The Lite version is a simplified version of the site, while the Premium version is modern and progressive.
9.6
Jackpot City Ontario has a bountiful range of payment options for deposits and withdrawals. Alongside credit and debit cards, you can choose ApplePay, InstaDebit, Interac Online, MuchBetter, Paysafecard, or direct bank transfers.
All payment methods require a minimum deposit of $10, while the maximum withdrawal limit stands at $10,000 per day. Bank transfers come with a $5 fee for amounts under $500.
Jackpot City Ontario is revered for its fast payout rates. Withdrawals are processed within 24 hours (twice as fast as most Ontario casinos!) The payout time for most payment options, except bank transfers, takes between one to three business days. For the speediest payouts, we recommend using e-wallets, which often pay out in one to two business days.
Top tip: Keep in mind that Mastercard withdrawals aren't currently available. To ensure a smooth withdrawal process, you’ll need to verify that you’re a legitimate Ontario player by submitting a government-issued ID and/or proof of address.
9.7
You can contact Jackpot City Ontario’s customer support team 24/7 via live chat. Alternatively, you can give them a call at (800) 768-1946 or drop them an email at support@jackpotcity.com. We tested out the different support channels and can safely say you’ll be assisted by a professional, responsive agent whichever mode you choose.
9.7
Jackpot City Ontario is monitored and licensed by iGaming Ontario, which works alongside the provincial government and the Alcohol and Gaming Commission Ontario (AGCO). This ensures that all casino games are fair and that winners are paid. All banking transactions are encrypted with SSL technology, keeping your data safe from prying eyes.
To ensure game fairness, the platform uses RNG software on its games of chance, which ensures random results every time. In addition to that, all games are independently tested by eCOGRA, providing you with further reassurance. Jackpot City Ontario also provides several responsible gambling tools on the website and has teamed up with Connex Ontario to support players struggling with gambling addiction.
9.6
In conclusion, Jackpot City Casino Ontario is a solid choice for online gambling in the province. It offers a compelling combination of high-quality games, generous bonuses, and a secure, regulated environment.
While the casino's extensive game library caters to diverse preferences, you might find the variety of table games to be a bit limited compared to other operators in the Ontario market.
As a licensed and regulated online casino in Ontario, Jackpot City prioritizes player safety. Its commitment to responsible gambling is also commendable.
Mobile gaming enthusiasts will appreciate Jackpot City Ontario's optimized website and dedicated app, allowing you to enjoy your favourite games on the go. If you’re ever in need of assistance, the casino's responsive customer support team is available 24/7 via live chat, phone, and email.
While Jackpot City Casino Ontario excels in many areas, it's worth reiterating that Mastercard withdrawals are currently unavailable. Additionally, you might find the daily withdrawal limit of $10,000 to be restrictive, especially if you're a high roller.
Overall, Jackpot City Casino Ontario is a solid choice for online gambling in Ontario. While it may not be the absolute best option in every category, its combination of top-notch features, generous bonuses, and a commitment to player safety make it a competitive contender within the Ontario iGaming market.
If you're into games with large prize pools that go up to $44 million, regular game tournaments and crisp graphics, then Jackpot City Casino Ontario is for you.
Yes, it is. The site is regulated by iGaming Ontario, so if you're of legal age (19 and over), you can play at Jackpot City Casino using an Ontario IP address.
You can withdraw your money within one to three business days if you use Visa and e-wallets like MuchBetter, or between one to five business days if you use other payment methods.
No, the platform doesn't accept PayPal as a payment option. However, you can use other payment options, like debit and credit cards, Paysafecard, MuchBetter, Apple Pay, Interac and InstaDebit.
Yes, you can use real funds to play games at Jackpot City Ontario. However, you first need to create an account. As a registered user, you can also access the games in demo mode.
Following the launch of new gambling legislation in Ontario, third parties and affiliate sites are no longer able to promote bonuses. To find out more about Jackpot City bonuses, you will need to opt-in for promotions when registering a new account.
No, you don't. You can access the games via the browser on your desktop or mobile device. The only thing you have to do is create an account.
Yes, Jackpot City is fully licensed and regulated and is a popular online casino for players across Canada.
