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Established in 1998 and with over three million members worldwide, Jackpot City has a strong reputation for legitimacy, game quality, and valuable bonuses. With a glitzy Las Vegas theme, it offers exceptional gameplay on the desktop site and casino app (rated over four stars on the Play and App Stores).
The online casino is licensed by the Kahnawake government and the Alcohol and Gaming Commission (AGCO) to operate Jackpot City Ontario – solid proof Jackpot City Casino provides security for Canadian players. Registration takes under three minutes, and once logged in we found over 1,350 games with leading software like Apricot (formerly Microgaming), Pragmatic Play, and OnAir.
We were a bit underwhelmed by the Jackpot City Casino bonuses, which are primarily deposit matches. It would’ve been nice to see cashback and no deposit bonuses offered like JustCasino and 7Bit, but many other upsides compensate for this drawback, which we’ll get into in our Jackpot City review below.
| 🇨🇦 Jackpot City Casino | Visit now |
| 🏆 Deposit bonus | 100% up to $4,000 + 210 Free Spins |
| 💰 Minimum deposit | $5 |
| 💵 Wagering rate | 35x |
| 💫 Free spins | 210 |
| 🎰 Number of games | 700+ |
| ％ Payout percentage | 97.39% |
| 🕐 Payout time | 1-3 days |
Casino operatorBaytree Interactive Ltd
HeadquartersSt Peter Port, Guernsey
Founded1998
Licensed by Kahnawake Gaming Commission
Phone support N/A
Email support support@playersupportcenter.ca
Languages English, French, Spanish, German, Italian, Russian
4.8
Logging into our account to review Jackpot City took a second, just with a responsible gambling prompt to click to confirm we felt fit to play (a trustworthy feature we like). From there we were in the casino’s library of 1,350+ games.
While newer online casinos, such as RoboCat and Cashed offer over 5,000 games, few operators can provide the entire collection of Apricot slots. Jackpot City makes up for quantity of games with a more thoughtful selection of titles and providers of interest to players.
Navigating to the slot games was easy thanks to helpful game-type filters, a search bar, and categorization. Games are grouped under “New & Exclusive,” “Recent Big Wins,” “Best Releases,” and more. We only wish Jackpot City Canada allowed you to filter by software provider, as this would make finding a particular studios games easier.
Beyond slots there’s plenty of fun to be had in the table games and live casino sections, which cover low and high-stakes options. There’s also dedicated “Arcade” and “Bingo” tabs with niche titles and popular instant win games with high RTPs like Aviator (97%) and Plinko (99%).
You can play over 900 slots, including a dozen exclusive Jackpot City Casino slots from in-demand software providers like Games Global (and its partners), Apricot, and Fortune Factory Studios.
If you like slot games with tons of features, we recommend spinning the reels of Pinata Explosivo. This Mexican-themed title offers three “Cash Upgrades” (Cash Flip, Cash Multiplier and Instant Collect) during the free spins bonus, wilds, and four jackpots, the biggest of which pays out 5,000x your bet!
As the name suggests, Jackpot City features plenty of jackpots—110 to be specific. Fifty of these are progressive jackpots with sweet prize pools for huge payouts. At the time of writing this review, we saw jackpots as high as $6,659,000 waiting for a lucky player to score a big win. Here are the best jackpot slots to play at Jackpot City Casino:
With 100+ table games, Jackpot City Casino covers most of the variants familiar to online blackjack and roulette fans. It’s not the biggest selection we’ve come across in Canada, with casinos like Supabet offering 250+ titles. Still, we were pleased to see a few software providers (Switch Studios, Apricot, Real Dealer, and Flip Five Gaming) contributing for a well-varied collection.
Highlighted titles included Switch’s Premier Blackjack with Side Bets (offering 21+3 and Perfect Pairs side bets) and Extreme Multifire Roulette (with multipliers up to 2,500x stake).
Jackpot City Canada provides options covering a wide betting spread, with titles such as Low Stakes Roulette starting from $0.01 and Sapphire Roulette accepting bets of up to $1,000 per round to cater to high rollers.
Many video poker variants are also available to keep single-player casino poker from getting stale. We loved Double Double Bonus for its high 98.98% return rate and maximum payout of 20,000x your bet! It’s also loaded with slot-style features, including a pick-and-win bonus game and a gamble option to go double or nothing.
Scroll right to view more of table items.
| Table game | No. of games | Most popular title | Min/max bet | Software |
|---|---|---|---|---|
| Blackjack | 32 | Real Blackjack with James | $1/$15,000 | Real Dealer |
| Roulette | 48 | Extreme Multifire Roulette | $0.25/$500 | Switch Studios |
| Baccarat | 6 | Switch No Commission Baccarat | $5/$500 | Switch Studios |
| Video poker | 31 | Joker Poker | $0.25/$25 | Flip Five Gaming |
| Specialty | 2 | Switch Sic Bo | $1/$50 | Switch Studios |
Jackpot City Casino doesn’t have an outstanding lobby of live casino games, but it certainly meets industry standards. A total of 88 live casino games cover blackjack, roulette and baccarat, so you can always find your favourite dealer. These have wide betting limits of $0.10 to $10,000 for high-stakes players and are mobile-compatible for on-the-go gameplay.
The handful of live poker and game shows rounds out the collection nicely, including the ever-popular 9 Pots of Gold StreamIcon™, Sweet Bonanza Candyland, and live casino hold’em. Of all three games, Sweet Bonanza Candyland provides the biggest wins. Triggering the Sugar Bomb feature can multiply your bet by 20,000x to pay a top prize of $500,000! You shouldn’t have to wait long for this feature to trigger, too, as Sugar Bomb has an average hit frequency of 5.56%, so it should activate every 18 spins.
Here are some more popular live casino games at Jackpot City which you can try after registering an account:
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| Live casino game | RTP | Min/max bet | Software |
|---|---|---|---|
| ONE Blackjack | 99.28% | $1/$2,500 | Pragmatic Play |
| Fortune Roulette | 97.30% | $0.1/$1,000 | Pragmatic Play |
| 9 Pots of Gold | 96.24% | $0.50/$20 | StreamIcon |
| Blackjack Montreal | 99.44% | $150/$1,000 | OnAir |
| Speed Baccarat | 98.94% | $0.50/$5,000 | Pragmatic Play |
Once you’ve registered as a player you’ll have access to the full library of Jackpot City free games. There’s a good selection of titles you can try out without risking any money. You can expect almost all Jackpot City Casino’s slot games to have free demo modes. However, you will find fewer jackpots, table, or live casino games available for free play.
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4.3
We’ve got a CCA-exclusive welcome offer at Jackpot City Casino. Sign up today to receive a deposit match bonus up to $1,600 and 450 free spins. To claim the offer, simply tap “Visit now” at the top of this page and create your account.
Deposit $10 to unlock a starting bonus of 210 free spins on Pizza Fiesta. Then, receive bonus matches and additional free spins on your next four deposits. Find our complete welcome offer breakdown below.
The Jackpot City casino bonus offers a great way to extend your bankroll as a new player. We like using our extra funds to try out some of the latest exclusive games at Jackpot City, such as Explosive Frenzy and Aztec Hero 25,000x. Pizza Fiesta already has some good features, but it was ultimately the “Mega” jackpot prize that kept us hooked – rewarding prizes of up to 5,000x your total bet!
This casino welcome bonus might be smaller than others in Canada, but it’s still larger than the $750 deal at Pistolo and $600 at Irwin. Wagering requirements are also slightly lower than industry standard here.
All slots, keno, and scratch card games contribute 100% - except for NetEnt slots (50%), re-spin slot games (10%), and progressive jackpots (0%).
All table, roulette, video pokers, blackjack games, and Casino War contribute 8% - except for All Aces (2%) and Jacks or Better (2%), and Classic Blackjack (2%).
Baccarat, craps, Red Dog, and Sic Bo all contribute 0%.
Make sure to keep Jackpot City’s wagering requirements in mind when claiming your welcome bonus. All bonus cash is subject to a 35x playthrough requirement.
New Jackpot City promotions are available to existing players every week. You can find the latest offers by clicking the ‘Promotions’ link at the top of the site. Jackpot City often shares the next seven days of deals here, so you can pinpoint those most suited to you.
There are several exciting offers running throughout July. The Bonus Wheel is still available to spin every four hours, which can unlock free spins, bonus cash, and other casino prizes. Free spins allow you to play your favourite slots for longer, and claiming more bonus credits will add to your bankroll.
Jackpot City is also running hourly prize drops throughout the month. Play qualifying games to earn entries to each giveaway. Participate in 10 prize drops to win a Golden Ticket to the Power Hour, where a prize pool of $50,000 is up for grabs.
Of course, you can also expect to find regular deposit match bonuses on the promotions page. The standard new starter deal is a monthly 100% match up to $200 but offers vary based on your play history.
Jackpot City’s variety of ongoing promotions is impressive. It’s better than the ongoing 50% reload bonuses usually available at competitors like Magius.
The VIP program at Jackpot City is a great bonus feature for regular players. Collect Loyalty Points for every wage and climb through six loyalty tiers. Points can be redeemed for bonus credits to extend your play sessions.
All new players are automatically assigned to the Bronze tier at registration. Build up to the Diamond tier to receive exclusive rewards and benefits. The final tier, Privé, is designed with high rollers in mind. It’s invitation-only, but you can contact Jackpot City if you think you’re eligible.
Players can also look out for Loyalty Specials attached to each rewards tier. These are featured games that increase the number of Loyalty Points earned per wager.
Watch your progress in the Jackpot City loyalty program using the casino’s VIP tracker. You will find this in your profile’s dropdown bar at the top right-hand side of the site.
Jackpot City is a strong choice for any Canadian who values smooth gameplay, the option to play on mobile, and regular new promotions.
Sure, Jackpot City’s welcome bonus isn’t as large as the Lucky Ones deal, which offers new users up to $20,000 in bonus cash. However, Jackpot City offers one of Canada’s lowest playthrough requirements at 35x. Lucky Ones signups need to meet a 40x playthrough on each bonus. The difference can add up quickly.
Jackpot City is also ahead of the curve with its established VIP program and regular ongoing promotions. It’s also good to see a range of 80+ live dealer games. Competitors like Magius only offer around 20 options to players.
That said, we would like to see Jackpot City’s overall game count increase. The casino’s collection of 1,350+ games is decent, but nowhere near the 10,000+ titles offered at Supabet and several new online casinos like Pistolo. A lower minimum withdrawal would also improve our Jackpot City review rating - $50 is simply too high for casual players.
Looking for a solid welcome bonus to kickstart your casino journey? Check out our exclusive Jackpot City offer and start playing today!
5
To get started at Jackpot City, you’ll need an account. Here’s a step-by-step guide for how to register with the casino and start playing.
4.8
You can join more than 50,000 users on the official Jackpot City Casino app for convenient gambling on your smartphone or tablet.
The app boasts an impressive 4.4/5.0 user rating on the Google Play store, averaged from over 1,000 reviews, and an ever stronger 4.6 on the App Store from over 6,000 reviews—higher than we typically see for online casinos. Standout features include biometric login, two-factor authentication, an easily navigable layout, and full access to all the casino games available on the desktop site.
If you’re hesitant to download the app, you can enjoy the Jackpot City Casino mobile experience by visiting the site through your mobile browser. We tested the mobile casino performance on Safari and Chrome and enjoyed a smooth experience in both browsers. The lobby loaded within a second, and game graphics remained sharp and slick.
4.2
You can choose from 15 deposit methods at Jackpot City Canada. Fund your account using Interac, Visa, Mastercard, Paysafecard, MuchBetter, Flexepin, PayPal, and more.
Interac is our top recommendation for Canadian players – it's one of the fastest options at Jackpot City and offers unparalleled security. In fact, Canadians choose its products over 20 million times a day to exchange money.
Plus, Jackpot City is now a $1 deposit casino thanks to Interac. Most other payment methods require a $10 minimum deposit.
Withdraw using Interac, Visa, MuchBetter, Instadebit, ecoPayz, or eCheck. This offering is disappointing when top competitors like JustCasino offer 13+ methods. We’re also not huge fans of the $50 minimum withdrawal. This is far higher than the $10-$20 average at similar real money online casinos.
That said, Jackpot City processes most requests within 24 hours. Competitors like Allyspin can take up to four days to verify withdrawals.
Jackpot City does not support cryptocurrency payments. Check out our top crypto casinos if you want to deposit and withdraw using Bitcoin, Litecoin, Ethereum and others.
3.8
You’ll find a thorough FAQ section in the Help Centre at Jackpot City Casino, capable of answering all basic questions related to accounts, withdrawals, deposits, promotions, technical support, and more.
To resolve outstanding complaints, you can access an extraordinarily unhelpful chatbot. We were quickly pigeonholed down one of several conversation paths but could not get our questions answered. We tried the phone number, but it didn’t work, so the overall customer service is pretty subpar if the FAQ alone can’t solve your problem.
That said, we reached out during peak hours, which often leads to delays at online casinos. Players who have recently published reviews on Trustpilot have praised the customer service at Jackpot City, describing the support team as “awesome” and “always eager to help with any questions or concerns”.
💬 Live chat: 24/7
📧 Email: support@playersupportcenter.ca
🌎 Languages: English, French, Spanish, German, Italian, Russian
5
Jackpot City Canada is licensed by the Kahnawake Gaming Commission, based in the Kahnawake Nation, Québec. This licence proves the casino meets regulatory standards for fairness, timely payouts, and financial legitimacy. Jackpot City also holds an AGCO licence to provide online gambling in Ontario.
We were happy to see that Jackpot City uses industry-standard SSL encryption and firewalls to protect your sensitive data. It also conducts regular internal and external audits to catch data breaches and uses random number generator (RNG) technology that’s independently tested by eCOGRA for fairness.
These methods are crucial to protecting your private data, and it’s good to see Jackpot City committed to security and specify these measures in the privacy policy and FAQs.
4.7
To give the last word on our Jackpot City review, overall, there’s a lot we liked about the casino. From the sleek site design and high-quality game selection to the top-rated mobile app, players continue to have a good gaming experience with the brand. That said, issues such as poor customer support and high minimum withdrawals are frustrating, and we’d like to see JPC address this in the future. We also ran into occasional performance issues on the Jackpot City website, like the deposit page only partially loading or various links redirecting to the homepage.
Compared to other online casinos, Jackpot City Casino Canada stands out for its exceptional mobile experience, payment variety and low minimum deposits. Few online casinos offer $5 deposits, so we believe Jackpot City is an excellent choice for casual players.
Jackpot City Canada offers a low $5 minimum deposit and a highly rated casino app, which helps it stand out from the competition. Check out our other top-rated Canadian sites and read the casino review to help you match your preferences to their respective strengths.
Scroll right to view more of table items.
| Casino | Welcome bonus | No. of games | Minimum deposit | Withdrawal time | App |
|---|---|---|---|---|---|
| Jackpot City | 100% up to $4,000 + 210 Free Spins | 700+ | $5 | 1-3 days | Yes |
| Zodiac Casino | 80 Free Spins for $1 (first deposit) | 1,350+ | $1 | 1-3 working days | Yes |
| Stake | 200% up to $1,000 | 3,000+ | $50 | 1-3 days | Yes |
| Lucky Ones | 100% up to $20,000 + 500 Free Spins | 10,000+ | $20 | 0-2 days | No |
| Cashed | 100% up to $9,000 + 300 Free Spins + 1 Bonus Crab | 10,500+ | $20 | 0-3 days | No |
Eager to dive into the hundreds of games and thousand-dollar jackpots available at Jackpot City? Try out this top online casino today!
Yes. Jackpot City uses Random Number Generators (RNGs) to produce unbiased game results and has passed industry standards of legitimacy to earn several regulatory licences. Some games, such as Aviator, also use provably fair technology, allowing you to verify game fairness.
Yes. Jackpot City Canada is licensed by the Kahnawake Gaming Commission and operates legally in Canadian territory. The Jackpot City Ontario site is managed by iGaming Ontario for ON players.
Yes, Jackpot City offers several ways to win free spins. Take a spin on the Bonus Wheel every four hours and look out for daily chances to win $1,000,0000 with the Mega Millionaire Wheel. Other free spin deals are regularly posted on the Jackpot City promotions page.
Yes, you can earn real cash prizes by wagering money on casino games at Jackpot City. You can also win real money through slot tournaments and promotions, such as Hourly Wins, with the Mega Prize Drop awarding up to $250,000 to lucky players.
Jackpot City Canada pays out withdrawals in 1–3 working days. We recommend using e-wallets for the fastest payouts, as these usually land within 48 hours, compared to debit/credit cards and bank transfers (up to seven days).
Jackpot City Canada has a live chat service, through which you can get in touch with a casino representative to answer any questions or report complaints. You can also send complaints via email at complaints@playersupportcenter.ca.
Yes. You can download the Jackpot City Casino iPhone app from the Apple App Store or the Jackpot City Casino Android app from the Google Play Store.
